the essentials of user experience and its impact on sales effectiveness
pharma multichannel marketing meetup 19/11/19
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Dan Ryland Founder and Managing Director, Ryland Consulting Presentation: The Essentials of User Experience and its impact on sales effectiveness.
UX is no longer a 'nice to have' it is an essential part of winning and retaining customers. In this presentation Dan will unpack the value and importance of UX and use a recent Veeva My Insights dashboard case study to demonstrate the impact good UX and co creation can have on next best actions and sales effectiveness.
19th November - Harnessing and humanising UX and AI for greater sales effectiveness