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Privacy Policy

Who are we?

Salamandra Design and Digital Ltd. (Salamandra.uk)

Salamandra Design & Digital Ltd.
27b High Street,
Eton, SL4 6AX

For any questions about how we use your data or to exercise your rights over your data, you can contact us on:

Telephone: tel:+441753444327

Email: hello@salamandra.uk

Post: Salamandra Design & Digital Ltd. 27b High-Street, Eton, SL4 6AX

If you have any questions, we’d ask you to read this policy first, as we hope it comprehensively covers the topic.

What data do we collect and process about you, what do we do with it and why?

When you visit our website:

We collect your IP address, the website you came from, your search engine, what browser you’re using, and what you do on our website – which links you follow and how long you spend on each of our pages and so on.

We only use temporary cookies without tracking you across the internet.

We use this information to help us understand your experience of it and how to improve it.

Formally, we justify this processing as legitimate interest* for the marketing of services.

*Legitimate interest means the interest of Salamandra.uk in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.

When you contact us:

When and if you get in touch with us, via phone, email, social media or in person, we’ll collect the personal information you provide. If you use our contact form, we’ll ask you for your name and email address. That information and anything else provided is handled securely and stored in our database. We do ask that you don’t include sensitive personal information in any communication unless it’s directly relevant, to make it easier for you and us jointly to protect you.  Your information is handled internally by our team and CRM.

We justify and require processing of your information based on legitimate interest. If you email us, we will reply with the option to withdraw your consent for future communications and storage of your data, if you wish.

When connecting on LinkedIn:

When connecting with a member of staff at Salamandra.uk via LinkedIn, your personal data including name, email address, job role, company etc. will be collected and stored on our database. This data is kept securely and used only to contact you under legitimate interest*, with content on topics such as marketing, branding & animation. You will always be provided with an opt out on these communications.

Who else gets to see your data:

We have and never will sell your data or provide access to any third parties unless legally required to do so. The police and other government agencies may request access to your data. We will pass it to them once they show us proof that their request is legal. We may not be able or allowed to tell you if this happens.

We take the security of your data very seriously. Your data is stored on a secure database, encrypted and monitored by the internal team. We will only share your data internally when necessary.

Your rights:

You have the right to see a copy of all the data we hold about you. You have the right to ask us to delete what we have or stop processing it. You have the right to ask us to correct your data – and if what we hold about you is wrong, we’d really appreciate it if you told us – but we will in some circumstances need to check that what you’re telling us is accurate, and may require proof, in order to protect you – and us – from fraud.

To exercise any of these rights, please contact us using the details at the top of this policy.

You also have the right to complain to the Information Commissioner’s Office – the government agency that handles data protection in the UK. You can reach them at their website: https://ico.org.uk/global/contact-us/

Policy information

This policy was updated on the 26th of June 2018. We may update it at any time in order to improve our customer experience or to comply with changes in the law.